Plateautel

Privacy Policy

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This Privacy Policy covers applications and websites owned and operated by Plateau Telecommunications Incorporated (Plateau). Users of Plateau applications and visitors to its websites may be concerned about the information they provide to Plateau, and how that information is treated. This Privacy Policy addresses those concerns. This Policy may be changed or updated at any time as necessary.

If you have any questions about our Privacy Policy, contact:

Plateau Telecommunications, Incorporated
P.O. Box 1947
Clovis, New Mexico 88101
E-mail us at contactus@plateautel.com or
575.389.5100 or 1.877.PLATEAU (1.877.752.8328)

The Policy

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Plateau uses its best efforts to respect the privacy of its application users and online visitors. At its site, personally identifiable information is not collected from individual users unless provided to us voluntarily and knowingly. Plateau only gathers personally identifiable data, such as names, addresses, zip/postal codes, phone numbers, e- mail addresses, etc., when voluntarily submitted by a visitor or entered into a Plateau application. For example, personally identifiable information may be collected in order to respond to a stated desire to help a customer achieve a service, consulting or a web site solution.

This information is used solely by Plateau, or other entities who are involved in the operation of this site or application for internal purposes. Plateau lists are never sold to third parties. Personally identifiable information will only be shared with third parties when (i) the person submitting the information authorizes Plateau to share it; (ii) sharing the information is a necessary operation of the site or application; for instance, to process a credit card transaction, or (iii) required by law. Plateau has no control over or responsibility for the data collection and use practices of third parties that process online credit card transactions.

What Information is Collect?

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Information is collected from you when you fill out a form or email us. When ordering or registering on the site or application, as appropriate, you may be asked to enter your: name, email address or mailing address.

Like most websites and applications, Plateau uses "cookies" and/or web beacons to enhance your experience, gather general visitor information, and track visits to the website. Please refer to the 'do we use "cookies"?' section below for information about "cookies" and how they are used.

How is your Information Collect?

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Plateau collects and processes information provided directly by you when you install the application and register for an account. Specifically, this information includes:

  • Your name, email address, location, user’s phone or contact book data, user’s inventory of installed applications, and user’s screen recording;
  • Browser information and session cookies related to your access and use of the application;
  • Data insights Plateau attains based on correlation and analytics of your information collected in providing the application, which may be used in aggregated and disaggregated formats or to obtain trend analytics, to provide the application; and
  • Use of the above-described collected information in aggregated and disaggregated formats to enhance our current application or to provide application features.

What is Your Information Used For?

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Any of the information collected from you may be used in the following ways:

  • Provide you with the application as described in the Agreement;
  • Implement, improve and/or enhance the application, including to make future releases available to you;
  • Carry out Plateau obligations as described or authorized in the Agreement and this Privacy Policy;
  • Enforce Plateau rights arising from the Agreement between you and Plateau; and
  • Fulfill any other purpose authorized by you and reasonably required for the application.
  • To improve the website (Plateau continually strives to improve its website offerings based on the information and feedback received from you)
  • To improve customer service (your information helps Plateau to more effectively respond to your customer service requests and support needs)
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How is Your Information Protected?

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Plateau offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into a Database to only be accessed by those authorized with special access rights to those systems. Those authorized individuals are required to keep the information confidential.

How are "Cookies" used?

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Visitors should be aware that non-personal information and data may be automatically collected by Plateau’s website through the use of "cookies". "Cookies" are small text files a website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. If a visitor does not want information collected through the use of "cookies", there is a simple procedure in most browsers that allows the visitor to deny or accept the "cookie" feature. Plateau uses "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.

Is any Information Disclosed to Outside Parties?

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Information is used solely by Plateau, or other entities who are involved in the operation of this site or application for internal purposes. Plateau lists are never sold to third parties. Personally identifiable information is only shared with third parties when (i) the person submitting the information authorizes it to be shared; (ii) sharing the information is a necessary operation of the site, such as to process a credit card transaction, or (iii) if required by law. Plateau has no control over or responsibility for the data collection and use practices of third parties that process online credit card transactions.

Third Party Links

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This site includes third-party products and/or services. These third-party sites have separate and independent privacy policies. Please review the privacy policies of each site you visit. Plateau is not responsible for your information once you leave its site.

Children's Online Privacy Protection Act Compliance

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Our website, products and services are directed at people who are at least 18 years of age. In compliance with COPPA (Children’s Online Privacy Protection Act), no information is collected from anyone under 13 years of age.

Online Privacy Policy Only

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This online privacy policy applies only to information specifically collected through our website and not to information collected offline.

Terms and Conditions

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Please also visit the Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the website and applications at www.plateautel.com.

Changes to The Privacy Policy

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From time to time it is necessary to update the Privacy Policy. Those changes will be posted on this page.

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